✦ Free Worldwide Shipping on Orders Over $199 ✦ 30-Day Returns ✦

— Est. 2025 · Crafted by hand —

Real Hair.
Real Beautiful.

100% virgin human hair wigs, hand-tied with HD Swiss lace. Indistinguishable from your natural hair. Worn by women who refuse to compromise.

No. 01 — The Atelier
01

100% Virgin Hair

Ethically sourced. Never chemically treated. Soft to the touch, healthy at the root.

02

HD Swiss Lace

Melts seamlessly into every skin tone. Truly invisible, even up close.

03

Made to Last

With proper care, our wigs hold their shape and shine for two years and beyond.

— Bestsellers —

Loved by thousands

— Customer Reviews —

Real women. Real results.

★★★★★

"I've tried four other 'premium' brands. None compared to LUMIÈRE. The lace literally disappears, and people compliment my 'hair' constantly without knowing."

Aisha K. ✓ Verified Buyer
★★★★★

"Worth every penny. Two months in, still as soft and shiny as day one. I'm a customer for life."

Maria L. ✓ Verified Buyer
★★★★★

"I cried when I tried it on. After chemo, I never thought I'd feel beautiful again. Thank you, LUMIÈRE."

Sarah J. ✓ Verified Buyer

"

I have tried half a dozen brands over the years. Nothing compares. The lace truly disappears, and the hair gets compliments everywhere I go.
— Amara J., verified buyer

— The Collection —

All Styles

Curated pieces, crafted for the modern woman.

Style
Length

— Our Story —

A craft, not a trend.

LUMIÈRE was born from a simple frustration: why do most wigs still look like wigs?

Our founder spent years searching for hair that truly felt like her own — not stiff, not shiny, not obvious. After visiting workshops across Asia and meeting master artisans who'd been hand-tying hair for three generations, she found her answer.

Every LUMIÈRE wig is hand-crafted from 100% virgin human hair, sourced ethically and tied onto invisible HD Swiss lace. No shortcuts. No synthetic blends. No compromises.

Because confidence shouldn't be visible. It should be felt.

— The LUMIÈRE Team

10,000+happy customers
4.9 / 5average rating
30 dayseasy returns
2 years+average lifespan

— Get in Touch —

We'd love to hear from you.

Customer Care
msun09897@gmail.com

Hours
Monday – Friday, 9am – 6pm EST

Response Time
Within 24 hours, always.

— Legal —

Shipping Policy

Last updated: May 2025

Processing Time

All orders are processed within 1–3 business days (Monday through Friday, excluding public holidays) after payment is confirmed. You will receive an email confirmation once your order has been dispatched.

Shipping Rates & Delivery Times

We ship worldwide. Delivery estimates are from the date of dispatch.

Order ValueShipping FeeEstimated Delivery
Under $199$15.00 flat rate7–15 business days
$199 and aboveFREE7–15 business days

Delivery times are estimates and may vary due to carrier delays, customs processing, or factors beyond our control. We are not responsible for delays caused by customs authorities.

Order Tracking

Once your order has shipped, you will receive a tracking number by email within 48 hours of dispatch. You can use this number to track your package directly on the carrier's website. If you have not received tracking information within 5 business days of your order confirmation, please contact us at msun09897@gmail.com.

Customs, Duties & Taxes

LUMIÈRE ships internationally. Your order may be subject to import duties, taxes, and customs fees levied by the destination country. These charges are the buyer's sole responsibility and are not included in our product prices or shipping fees. We recommend contacting your local customs office for more information before placing your order.

Incorrect Address

Please ensure your shipping address is correct at the time of purchase. LUMIÈRE is not responsible for packages delivered to an incorrect address provided by the customer. If you notice an error, contact us immediately at msun09897@gmail.com — we will do our best to amend the address before dispatch.

Lost or Damaged Packages

If your package arrives damaged or is confirmed lost by the carrier, please contact us within 14 days of the estimated delivery date. We will work with the carrier to resolve the issue and, where applicable, arrange a replacement or refund.

Contact

Questions about your shipment? Email us at msun09897@gmail.com. We respond within 24 hours on business days.

— Legal —

Returns & Refunds

Last updated: May 2025

Our 30-Day Return Policy

We want you to love your LUMIÈRE piece. If you are not completely satisfied, you may request a return within 30 days of the delivery date.

Eligibility Requirements

To be eligible for a return, your item must meet all of the following conditions:

Non-Returnable Items

For hygiene and safety reasons, the following items cannot be returned or exchanged:

We take hygiene seriously, and we appreciate your understanding of this policy.

How to Initiate a Return

  1. Email us at msun09897@gmail.com with your order number and reason for return.
  2. Our team will review your request and respond within 2 business days with return instructions.
  3. Pack the item securely in its original packaging and ship it to the address we provide.
  4. Share the return tracking number with us via email.

Return Shipping Costs

Customers are responsible for all return shipping costs unless the item arrived damaged or we shipped the wrong product. We recommend using a trackable shipping service. LUMIÈRE is not responsible for returned items lost in transit.

Refunds

Once we receive and inspect your return, we will notify you by email. If approved, your refund will be processed to your original payment method within 5–7 business days. Please note that your bank or payment provider may take additional time to post the credit.

Exchanges

We gladly offer exchanges for a different color or length of the same style, subject to availability and the return eligibility requirements above. To request an exchange, please follow the same return initiation process and note your preferred replacement.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please email msun09897@gmail.com within 7 days of delivery with your order number and photographs of the issue. We will arrange a replacement or full refund at no additional cost to you.

— Legal —

Privacy Policy

Last updated: May 2025

LUMIÈRE ("we", "us", or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or make a purchase.

1. Information We Collect

Information you provide directly:

Information collected automatically:

2. How We Use Your Information

3. Cookies

We use essential cookies to enable core site functionality (such as maintaining your shopping cart). We do not use tracking or advertising cookies. You can control cookie settings through your browser preferences, though disabling cookies may affect certain site features.

4. Sharing of Information

We do not sell, rent, or trade your personal information. We may share your data with:

5. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes described in this policy, or as required by law. Order records are typically retained for 7 years for accounting and legal compliance.

6. Your Rights (GDPR & Global)

Depending on your location, you may have the following rights regarding your personal data:

To exercise any of these rights, email us at msun09897@gmail.com. We will respond within 30 days.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or disclosure. Payment transactions are processed via PayPal's secure, PCI-DSS-compliant infrastructure.

8. Children's Privacy

Our website is not directed to individuals under the age of 16. We do not knowingly collect personal data from children. If you believe we have inadvertently collected such data, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of our website after changes constitutes acceptance of the revised policy.

10. Contact

For any privacy-related questions or requests, contact us at: msun09897@gmail.com

— Legal —

Terms of Service

Last updated: May 2025

Please read these Terms of Service ("Terms") carefully before using our website or placing an order. By accessing our site or purchasing from us, you agree to be bound by these Terms.

1. About Us

This website is operated by LUMIÈRE. By using this site, you confirm that you are at least 18 years of age and have the legal capacity to enter into a binding agreement.

2. Products

We reserve the right to modify or discontinue products at any time without notice. All product descriptions, images, and pricing are as accurate as possible, but we do not warrant that product descriptions or other content is accurate, complete, or error-free. Colors may appear slightly different due to monitor settings.

3. Pricing & Payment

All prices are displayed in US Dollars (USD) unless otherwise indicated. Prices are subject to change without notice. We reserve the right to refuse or cancel orders where a pricing error has occurred.

Payment is processed securely via PayPal. By placing an order, you represent that you are authorized to use the payment method provided. Full payment is required before an order is processed and dispatched.

4. Order Acceptance

Your order constitutes an offer to purchase. We reserve the right to accept or decline any order at our discretion. An order is confirmed only when you receive a written order confirmation from us. We are not liable for any losses arising from our refusal to process an order.

5. Shipping & Delivery

Shipping terms are governed by our Shipping Policy, which forms part of these Terms. Risk of loss and title for products pass to you upon delivery to the shipping carrier.

6. Returns & Refunds

Returns and refunds are governed by our Returns & Refunds Policy, which forms part of these Terms.

7. Intellectual Property

All content on this website — including text, images, logos, graphics, and design — is the property of LUMIÈRE and is protected by applicable copyright and intellectual property laws. You may not reproduce, distribute, or use any content without our prior written consent.

8. Disclaimer of Warranties

Our website and products are provided on an "as is" basis. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose.

9. Limitation of Liability

To the maximum extent permitted by applicable law, LUMIÈRE shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products, even if we have been advised of the possibility of such damages. Our total liability to you for any claim shall not exceed the amount paid by you for the relevant order.

10. Indemnification

You agree to indemnify and hold harmless LUMIÈRE and its officers, employees, and agents from any claims, liabilities, damages, and expenses (including legal fees) arising from your use of this website, your violation of these Terms, or your infringement of any third-party rights.

11. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with applicable law. In the event of a dispute, we encourage you to contact us first at msun09897@gmail.com so we can attempt to resolve the matter informally. If a resolution cannot be reached, disputes shall be subject to the exclusive jurisdiction of the competent courts.

12. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective upon posting to this website. Your continued use of our site following any changes constitutes your acceptance of the revised Terms.

13. Contact

For any questions regarding these Terms, please contact us at: msun09897@gmail.com

Secure Checkout
Free Worldwide Shipping ($199+)
100% Virgin Human Hair
30-Day Easy Returns